Remote support
Fast diagnosis and resolution for connectivity, firmware and configuration issues.
Lifecycle services
Keep every charger available.
Remote diagnostics, preventive maintenance and field support plans for dependable charging operations.
Preventive visits
Scheduled electrical, mechanical and functional checks with clear service reporting.
Enterprise response
Defined SLAs, escalation paths and spare planning for critical charging networks.
Remote Care
₹1,250/charger/monthFor small private installations
- Remote diagnostics
- Firmware assistance
- Ticket management
- Business-hours support
Preventive Plus
₹3,500/charger/monthFor commercial charging sites
- Everything in Remote Care
- Quarterly inspection
- Electrical safety checks
- Performance report
Enterprise SLA
CustomFor fleet and public networks
- Priority field response
- Critical spare planning
- Dedicated service manager
- Multi-site SLA reporting